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RACING AUSTRALIA ANNUAL REPORT 2016
RACING AUSTRALIA SYSTEMS
System
Yearly calculation
Target
Uptime
Actual
Uptime
Variation
Traffic
Light
Single National System
70 minutes unplanned
downtime in year
525,600 minutes in year
99.90%
99.91%
+0.01%
Stable Assist
70 minutes unplanned
downtime in year
525,600 minutes in year
99.90%
99.91%
+0.01%
Registrar of Racehorses
(To be merged with SNS
early 2017)
30 minute unplanned
downtime in year
525,600 minutes in year
99.90%
100%
+0.10%
REINS ASB System
(To be merged with
SNS 2017)
30 minute unplanned
downtime in year
525,600 minutes in year
99.90%
99.74%
-0.16%
Racing Australia
website
410 minutes unplanned
downtime in year
525,600 minutes in year
100% 99.99%
-0.01%
Racing Australia
Private Label websites
410 minutes unplanned
downtime in year
525,600 minutes in year
100%
100%
-
SMS and email
60 Minutes unplanned
downtime in year
525,600 Minutes in year
99.93%
99.72%
-0.21%
Office Local Area
Network
120 minute unplanned
downtime in year
525,600 minutes in year
99.90% 99.99%
+0.09%
Telco and Data
Network
60 minute unplanned
downtime in year
525,600 minutes in year
99.90% 99.98%
+0.08%
PABX
0 minutes unplanned
downtime in year
525,600 minutes in year
99.90%
99.94%
+0.04%
Meeting service standard
Within negative 1% of service standard
Below service standard
SERVICE STANDARD
PERFORMANCE REPORT
continued
For the year ended 30 June 2016