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Racing Australia Annual Report 2015
OPERATIONS CHIEF EXECUTIVE
OFFICER'S REPORT
The size and scale of Racing
Australia’s footprint across
Thoroughbred Racing in Australia
now covers virtually every aspect
of racing related operations either
directly or indirectly as well as a
central role in breeding operations.
Myles Foreman,
Operations Chief Executive Officer
From the date of the merger 13 April 2015, I transitioned
from my role as Chief Executive Officer for Racing
Information Services Australia (RISA) and assumed
the role of Operations Chief Executive Officer for
Racing Australia. All aspects of Racing Australia’s
merged operations and employees report through
to the role including RISA, the Australian Stud Book
(ASB). Also included is ongoing responsibility for the
Thoroughbred Trainers Service Centre Limited (TTSC).
1. CONTINUITY OF SERVICE DELIVERY
DURING MERGER
RISA was first formed by the Principal Racing Authorities
with the vision of bringing the industry's key national
functions under national ownership and operation
in order to develop one process one system for the
Thoroughbred Racing Industry nationally. The purchase
of the ASB and merger with the ARB creating
Racing Australia fulfilled this initial vision.
Today the merged operations of Racing Australia
provide a diverse range of products and services across
Australia to Principal Racing Authorities, Race Clubs,
Industry, Breeders, Owners, Trainers, Jockeys, Punters,
Media and publishers spanning the spectrum of print,
digital and broadcast.
The size and scale of Racing Australia’s footprint
across Thoroughbred Racing in Australia now covers
virtually every aspect of racing related operations either
directly or indirectly as well as a central role in breeding
operations.
Ensuring continuity of these services in the lead up
to and following the merger was central to Racing
Australia’s ongoing service delivery commitment.
For the full year the Racing Australia website was
available 99.99% of the time.
Similarly the industry's core system, the Single National
System, was available 99.99% of the time.
In late 2014 and early 2015 significant investment
was completed in infrastructure to further reduce
and protect against unplanned down time. In order
to implement these improvements significantly more
planned downtime was programed than normal with
works normally occurring between 11.00pm and 5.00am
to minimise the impact on the industry.
The 66 full time, part time and casual staff across
Racing Australia’s Sydney and Melbourne offices have
embraced the merger and the opportunites it brings to
further develop and evolve Racing Australia’s products
and services to deliver further efficiency and service
enhancements.
Racing Australia’s Key Statistics can be found on page 9
of this Annual Report.
2. SERVICE DELIVERY
Racing Australia provides access via its public website
and industry web based tools
such as the Single National System to Racing Materials
and services 365 days of the year 24/7.
Our Trainers and Racing Service Centre is open every
day of the year except Christmas Day and Good Friday
to provide phone services as an alternative to websites.
