18 RACING AUSTRALIA ANNUAL REPORT 2025 SERVICE STANDARD PERFORMANCE REPORT Monthly Calculation Target Standard Actual Standard Variation Traffic Light Total in Standard Monthly Average Registration Applications completed within five (5) business days of receipt 90.00% 91.46% +1.46% 9,415 784.58 DNA kits dispatched within three (3) business days, including imports 100.00% 100.00% Nil 13,017 1,084.75 DNA ID Forms processed/ID card dispatched within two (2) business days of receipt, including imports 100.00% 100.00% Nil 12,971 1,080.92 New Breeder, Brand and Veterinarian applications processed within two (2) business days 100.00% 100.00% Nil 798 66.50 RECONCILIATION OF REGISTRATIONS Registrations not Processed at 30 June 2024 603 Registrations Received 2024 / 2025 11,241 Registrations Processed 2024 / 2025 10,895 Registrations not processed at 30 June 2025 949 NUMBER OF HORSE REGISTRATIONS RECEIVED THIS FINANCIAL YEAR 11,241 Received Monthly Average Processed Monthly Average Horse Registrations 11,241 936.75 10,895 907.92 Change of Name 75 6.25 75 6.25 Meeting Service Standard Within negative 1% of Service Standard Below Service Standard
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